Privacy policy

Privacy Policy

Who We Are

SimpleFix
Chamber of Commerce (KvK) Number: 97356077
VAT Number: NL868016378B01
Email: info@Simplefix.uk
Website: www.simplefix.uk

We respect your privacy and ensure that your personal data is treated confidentially.

Information We Collect

We collect and store the following information when you use our webshop:

  • Name

  • Address details

  • Email address

  • Payment information (processed through your chosen payment method)

  • Order details and interactions with our webshop

Why We Collect This Data

We use your information for:

  • Processing and shipping your order

  • Handling payments

  • Contacting you regarding your order

  • Improving our website and services

  • Complying with legal obligations, such as administration requirements

Sharing Your Data With Third Parties

We only share your data with third parties when necessary to provide our services, such as:

  • Shipping partners (e.g., PostNL, DHL)

  • Payment providers (e.g., iDEAL, PayPal)

  • Our web hosting provider for operating the webshop

We never sell your data to third parties.

Data Retention

We do not store your personal data longer than necessary for our services and legal obligations.
Order and billing information are retained according to statutory tax retention requirements.

Cookies

Our webshop uses cookies to ensure proper website functionality and to analyze site usage.
Upon your first visit, we inform you about our cookie use and request consent where required.

Data Security

We implement appropriate security measures to prevent misuse and unauthorized access to your data.
This includes SSL encryption and secure password protection within our systems.

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data, where legally permitted

  • Object to the processing of your data

You may submit these requests via info@simplefix.uk.

Questions or Complaints

If you have questions about your data or this Privacy Policy, feel free to contact us at info@simplefix.uk
or call us at +31 6 14286713.

Changes to This Policy

We reserve the right to update this Privacy Policy.
The most recent version will always be available at www.simplefix.uk.