Terms of service

Terms of Service

1. General Information

These Terms of Service apply to all purchases and website use on www.simplefix.uk, operated by SimpleFix(KvK: 97356077, VAT: NL868016378B01).
By accessing our website or placing an order, you agree to these Terms of Service.


2. Use of the Website

You agree not to use our website for unlawful activities, fraudulent behavior, or actions that may harm the website or interfere with its functionality.
All content on the website, including images, logos, and text, is the property of SimpleFix and may not be copied or used without permission.


3. Products & Availability

We aim to display our products as accurately as possible. However, colors may vary slightly due to screen settings.
All products are subject to availability. We reserve the right to discontinue products or change prices at any time.


4. Orders & Payments

When placing an order, you agree to provide complete and accurate information.
Payments must be completed through one of our accepted payment methods.
We reserve the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing, or stock issues.


5. Shipping

Orders are processed as quickly as possible. Standard delivery time is 3–5 business days after dispatch.
Shipping delays caused by carriers or customs are outside our control.
More details can be found in our Shipping Policy.


6. Returns & Exchanges

Customers may return items within 14 days of delivery, provided the items are unworn, unwashed, and in their original condition.
Return instructions and full conditions are listed in our Returns Policy.
Shipping costs for returns are the responsibility of the customer unless otherwise stated.


7. Pricing & Errors

While we strive for accuracy, errors may occur in prices, descriptions, or product availability.
If an error is discovered after your purchase, we will contact you with options to cancel or adjust the order.


8. Liability

SimpleFix is not liable for damages resulting from misuse of our products, delays outside our control, or incorrect information provided by customers.
We are not responsible for service interruptions or errors caused by third-party providers.


9. Personal Data

Your personal information is handled with care.
For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.


10. Refusal of Service

We reserve the right to refuse service, terminate accounts, or cancel orders if necessary to protect our business or customers.


11. Changes to the Terms

We may update these Terms of Service at any time.
The most recent version will always be available on www.simplefix.uk. Continued use of the website indicates acceptance of any changes.


12. Contact Information

For questions regarding these Terms of Service, please contact us:
Email: info@simplefix.uk
Phone: +31 6 14286713
Website: www.simplefix.uk